Playstation Codes

Below you can find an overview of the most common error messages and the corresponding solution.

The Prepaid Card code you entered is incorrect or is no longer valid.
Error code WC-40376-0

Why do you see this message?

The gift card code has not been entered correctly, or the region of the code doesn’t match the region of your PlayStation account.

How to solve it?

Check if there is any typo, if you entered the 12 characters of the code, and the region of your PSN account. The region of your account has to match with the region of your code.

Instructions

Login to you PlayStation account through by clicking the link: https://id.sonyentertainmentnetwork.com
Go to “Basic Account Information” to verify the country/address settings. The registered location must be identical to the PlayStation gift card.

The code you entered may not be correct or may no longer be valid. Please check your entry.

Why do you see this message?

You or someone else already used this code.

How to solve it?

Restart your console, then logout and login again on your PlayStation account. If the subscription or the PlayStation Network credits don’t appear in your account, please contact Sony.

Instructions

Go to https://id.sonyentertainmentnetwork.com and login with your PlayStation credentials.
In your dashboard, you will find your wallet by clicking “Payment Management”.
To check if your subscription is active, click on “Subscription”. You will be redirected to another page where the status of your subscription will appear.


You are still experiencing problems after follow the above steps? Then please contact our Support.

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If you want to order products in United States then please visit https://startselect.com/us-en. Yes, let me select my region
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