Frequently asked questions about the H&M gift card
For questions about your H&M digital codes, check out the frequently asked questions below. Can’t find the answer you’re looking for? Don’t hesitate to contact our customer service. We’re happy to help!
How do I redeem my H&M gift card?
Redeeming your gift card is simple. Just use it to pay for your purchases in any H&M or H&M Home store, or online at hm.com.
To redeem the gift card in-store:
- Present your gift card during checkout
- The shopping total will be deducted from your H&M card balance.
- Use the H&M gift card for full or partial payments
- Any remaining balance will be displayed on your receipt and/or in the H&M app
To redeem the gift card online:
- Enter the gift card number along with the PIN code during the checkout process
- The value of your purchases will be deducted from the balance on your card
How do I check my remaining balance?
To check your remaining balance, visit hm.com and follow these steps:
- On the website or in the H&M app, go to GIFTCARDS
- Choose CHECK MY BALANCE
- Fill in your digital H&M code and the balance will be displayed on screen
You can also visit an H&M or H&M HOME store and ask a staff member to run your code.
Where can I spend my H&M gift card?
You can use your H&M voucher in any H&M or H&M Home store, as well as online at hm.com. Whether you prefer the convenience of online shopping or the joy of exploring H&M's physical stores, the choice is yours. The gift card is designed to provide a seamless shopping experience, allowing you to shop at your preferred location.
Can I combine my H&M code with other discount- or promo codes?
Unfortunately, H&M code cannot be combined with other discount or promo codes. However, they can still be used during sales and promotions, making them a versatile and valuable option.
Where can I buy the H&M gift card?
To purchase your H&M gift card, you’ve come to the right place at Startselect! But, it’s also possible to buy the H&M gift card at a H&M store near you. To find your closest physical H&M store, you can use the Store Locator on the H&M website.
What if I return any purchases I made with my H&M gift card?
If you return an item purchased with your H&M voucher, the refund will be credited back to the gift card balance. This allows you to use the refunded amount for future purchases at H&M.
How long is the H&M gift card valid for?
The gift card is valid for five years from the date of purchase. Be sure to use the full value of the card before the expiration date.