Frequently asked questions about our adidas gift cards
Still have some unanswered questions about our adidas e-gift cards? Check out our FAQ section below and feel free to contact our customer service if your question is not listed.
Where can I purchase adidas e-gift cards?
You can buy official adidas gift cards at Startselect. We’re partnered with adidas which means you’ll always receive a working adidas voucher code. On top of that, you’ll instantly receive your adidas gift voucher after completing your payment.
Where can I use the adidas gift voucher?
You can use your adidas gift voucher in the official adidas webshop and in participating adidas retail stores. Visit the official adidas page to find participating stores in your country.
How do I redeem my adidas voucher code?
Redeeming your adidas code can be done in a few simple steps:
- Add your new adidas gear to your cart, proceed to the checkout and proceed to payment
- Select “Gift Card” as your payment method and enter:
- your 19-digit gift card number
- your 4-digit security code
If your order value exceeds the balance on your adidas e-gift card, you’ll also need to select an additional payment method.
- Click on “Order now” to place your order
- You can find the remaining balance of your adidas voucher on the invoice
When will my adidas gift card expire?
Adidas gift cards will expire three years after the date of purchase, if not used. This expiry date applies to all official adidas cards.
How can I check my adidas gift card balance?
You can check the balance of your adidas voucher in a few easy steps:
- Visit the official adidas card balance look up page
- Enter your 19-digit gift card number and your 4-digit security code
- Click on “Check balance” to view your current balance
In which countries can I redeem my adidas voucher code?
Adidas gift cards can only be redeemed in the country that they’ve been bought in. You can check the country flag icon on the top of this page to ensure that you’re in the correct region before buying your adidas card.
Do I have to use the credit on my adidas gift card all at once?
No, you can choose to use only part of the balance on your adidas card. The remaining balance of your card can be found on your invoice. This way, you can use the balance on your adidas gift card for multiple purchases until the balance reaches zero.