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Privacy policy

Privacy and Cookie Statement of Online PrePaid Services B.V.

Online PrePaid Services B.V. attaches great importance to dealing carefully with personal data. Personal data is therefore carefully processed and secured.

This privacy and cookie statement clarifies which personal data we gather and use, and what purposes we use it for. We further explain which cookies we use and place. We recommend that you read this statement carefully.

This privacy and cookie statement was last amended on March 23 of 2016.

Personal data

By using our services on https://startselect.com (‘the Website’), you leave certain data behind with us. This can include personal data. We save and use only the personal data that you have provided directly, or where it is clear that you have provided this data to us for processing.

We request the following data during the order process:

  • First name and surname
  • E-mail address

We request the following data during a chat session:

  • First name and surname
  • E-mail address

The above data is used to execute an order and to assist you if you have any questions about our services. We also use your e-mail address for sending our newsletter.
 

Newsletter

We provide a newsletter to inform customers about our products and/or services. Your e-mail address is added automatically to the list of subscribers. Each newsletter contains a link that you can use to unsubscribe.
  

Security of personal data

We use strict security procedures, including technical and organisational security measures to protect personal data against access by unauthorised persons. More specifically, we use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our Website when you provide personal data or use our services via our Website.
 

Provision of data

Your data is expressly not provided to third parties, with the exception of those who are directly involved in the performance of the agreement that you conclude with us, or insofar as we are obliged to provide your data on the basis of a statutory obligation.

Right to inspect and to correct or delete your data

You are entitled to make a request to inspect your data and to have it corrected or deleted. See our contact details at the end of the statement for this purpose. In order to avoid abuse, we may ask you for adequate identification, for which we request that you make the citizen’s service number on your identity document illegible. If your request to inspect personal data relates to a cookie, you should send a copy of the cookie in question. This can be found in your browser settings.

Amazon

Our Website uses cloud services provided by the company Amazon. The personal data you provide is processed by means of these services, transferred in encrypted form to Amazon and saved by it on servers in Ireland.

Cookies

We use cookies in the provision of electronic services. A cookie is a simple, small text file that is sent together with the pages of this Website and saved by your browser on your computer, tablet or telephone. Among other things, this allows us to combine different page searches from the Website and analyse user behaviour. You can block the use of these cookies, but this may restrict the functionality and ease of use of the Website. 

Purpose of cookies

General visitor data is kept up to date on the Website via cookies, also known as analytical cookies. The IP address of your computer, tablet or telephone, the time of the search and the data that a visitor’s browser also sends can be registered in this regard. This data is used for statistical analyses of visits to and clicks on the Website and to prevent fraud.

 

We also use A/B testing to optimise the Website for you. By means of what are known as retargeting cookies, we can also make targeted offers of our products and/or services to you.

 

We try to anonymise the gathered data as far as possible. This data is not provided to third parties.

 

The following cookies are used on the Website:

 

Which cookies?

Purpose of cookie

 

Google Analytics

 

Analytical, A/B testing

Google AdWords

 

Analytical, retargeting

Visual Website Optimizer

Analytical, A/B testing

Sift Science

Analytical

Facebook

Analytical

Twitter

Analytical

Google+

Analytical

 

Google Analytics and AdWords

Cookies of the company Google are placed via our website as part of the ‘Analytics’ and ‘AdWords’ services. We use these services to keep track of and receive reports on how visitors use the Website and deal with the displayed adverts. Google may provide this information to third parties if it is obliged to do so by law, or insofar as third parties process information on Google’s behalf. The information gathered by Google is anonymised as far as possible. The information is transferred to Google and saved by it on servers in the United States.
 

 

Facebook, Twitter and Google +

Our Website has buttons for promoting (‘liking’) or sharing (‘tweeting’) web pages on social networks such as Facebook, Twitter and Google +. These buttons work by means of code snippets that originate directly from Facebook, Twitter and Google +. Cookies are placed using this code. Read the privacy statements of these companies (which are subject to regular change) in order to understand what they do with your personal data that is processed via these cookies.

Enabling, disabling and deleting cookies

You can decide whether to allow or block cookies or that you wish to be notified by your browser when a cookie is placed. Your browser settings need to be adapted for this purpose. Since browsers differ from each other, refer to your information page and/or use the Help function of your browser, or the user manual of your telephone, to set your cookie preferences.

You can moreover always delete placed cookies from the hard drive of your computer, tablet or telephone.

 

Third-party websites

This statement does not apply to third-party websites that are connected to this Website by means of links. We cannot guarantee that these third parties will deal with your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
 

Amendments to the privacy and cookie statement

We reserve the right to amend this statement. We recommend that you consult this statement regularly, so you are aware of these amendments.
 

Contact details

Online PrePaid Services B.V.
Hoevenweg 19
5652 AW Eindhoven
T: +31(0)88 -0151400
E: info@onlineprepaidservices.nl
Chamber of Commerce no.: 52837610
VAT no.: 0622074B01

Contact options
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Email support.uk@startselect.com An answer within 30 minutes
Telephone +44 1823 245 002 Give us a call now!

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