Frequently Asked Questions about the British Pub Gift Card
Check out the frequently asked questions about our Great British Pub Card below. Is your question not included? Then please contact our customer service. We’re happy to help!
How do I redeem my digital British Pub Card code?
To redeem your digital Great British Pub code, simply present it to the staff at a participating UK pub when paying your bill. You can show it on your smartphone or device, or print it out first and bring it with you when you visit your pub of choice. The waiting staff will scan the code and deduct the card value from your bill.
You can use your card at multiple pubs until the card value is fully used up. This convenience makes the Great British Pub Card very easy to use and enjoy.
Where can I find all GBPC locations?
Your Great British Pub voucher can be redeemed in over 1,700 pubs across the UK. You will find a special search function on the GBPC website to find all participating pub locations in your area.
How do I check the balance left on my British Pub Gift Card?
Simply visit the website https://www.showmybalance.com. You can check the balance on your Great British Pub voucher by entering the voucher code you have received from us in your email.
How do I buy and receive my digital Great British Pub voucher from Startselect?
To buy a digital Great British Pub Card at Startselect, simply select the card value you want to purchase. You can then add it to your cart, proceed to checkout, and pay for your order using your preferred payment method. Once your payment is confirmed, we'll email you a unique digital code that you can redeem at participating UK pubs.
How much money can I put on a British Pub Card?
You can put any amount between £5 and £250 on a digital British Pub Card. The flexibility of the GBPC means you can choose the perfect amount for your needs and budget, making it the perfect gift card for anyone living or staying in the UK!
How long is the credit on my British Pub Card valid for?
The credit on the Great British Pub Gift Card must be used 12 months after the date of purchase. That means you have a whole year to have fun at your favorite Great British Pub(s)!
Can I use my British Pub Card for online orders or deliveries?
No, you can only use your digital Great British Pub code for in-person purchases at participating UK pubs. The Great British Pub voucher is meant to be enjoyed in person, at your favorite pub!
Is the GBPC refundable or exchangeable?
No, once you've purchased a digital Great British Pub gift card, it's non-refundable and non-exchangeable. Also keep in mind that you must be aged over 14 to purchase a GBPC and that age restrictions may apply to goods or services purchased at the pub. If you have any issues with your card, please contact the customer service team via customercare@greatbritishpubcard.co.uk, they will do their best to assist you.