Cancellation and returns

Not all products are refundable.
If a product is not refundable, it is always indicated on the product's page.

Has the product code already been sent?
In that case, it's not possible to cancel the order anymore, but if eligible, we can proceed to a refund upon request.

Most products are refundable within 14 days after purchase.
A code that has been used cannot be refunded.
A refund requested past those 14 days cannot be accepted.

To cancel and or refund your order, please send an e-mail to our Customer Service department at the address support@startselect.com, indicating:
- the email address used to place the order
- the order date
- the order number

Visitar a Startselect Portugal!

Estás a vistar a Startselect Portugal.
Entregamos produtos encomendados somente em/no(a) Portugal.

Se desejas comprar produtos em/no(a) United States por favor visite https://startselect.com/us-en. Sim, deixa-me selecionar minha região
Select your country and preferred language:
  • België
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Deutschland
  • España
  • Estonia
  • France
  • Great Britain
  • Greece
  • Hungary
  • Ireland
  • Italia
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Nederland
  • Norway
  • Österreich
  • Poland
  • Portugal
  • Romania
  • Schweiz
  • Slovakia
  • Slovenia
  • Suomi
  • Sverige
  • English
  • Français
  • Nederlands
  • English
  • English
  • English
  • English
  • English
  • Danish
  • Deutsch
  • English
  • Español
  • English
  • English
  • Français
  • English
  • English
  • English
  • English
  • English
  • Italiano
  • English
  • English
  • English
  • English
  • Français
  • Deutsch
  • English
  • Nederlands
  • English
  • English
  • Norwegian
  • English
  • Deutsch
  • English
  • Polish
  • Português
  • English
  • English
  • Deutsch
  • Français
  • Italiano
  • English
  • English
  • English
  • Suomi
  • Svenska
  • English
  • Svenska
  • English
Your country selection will ensure that we offer the correct products and payment methods. Please ensure that it corresponds to your country and to the account(s) on which you are planning to redeem the product.
Enviar o produto como presente para:
<% modals.sendAsGift.messageCharactersLeft() %> caracteres restantes

Startselect App

FREE - on the App Store FREE - on Google Play