Can I cancel my order?

You have the right to cancel your order within 14 days without giving any reason. The cancellation period expires 14 days after the day of the conclusion of the agreement.

To make use of your right of cancellation, you must inform us of your decision by an clear statement (for example by writing us or sending us an e-mail).

Note!
Our products are sold based on two different models. The moment your right of cancellation expires depends on the type of model. Your right of cancellation expires in the following situations:

  • Sold by Startselect: the moment when you redeem the code with a partner.
  • Sold by partner: the moment you receive the code. In this case, this information is clearly indicated on the product's page.

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