We can imagine that you may still have some questions about our ABOUT YOU gift card. If you can’t find your question below, please feel free to contact our customer service team. We’re always happy to help!
How do I redeem my ABOUT YOU code?
To redeem your ABOUT YOU gift card, you first need to have an account. You can register on the ABOUT YOU website with your email and password. To redeem your gift cards even faster, you can also download the ABOUT YOU app:
To redeem your gift cards even faster, you can also download the ABOUT YOU app:
You can redeem your ABOUT YOU gift card as follows:
- Log in to your ABOUT YOU account on the website or the app
- Add your favorite items to your shopping cart and proceed to check-out
- At check-out, add your voucher as a payment method and enter the 10-digit code
- The value of your gift card will be deducted from your total purchase price
Do I need an ABOUT YOU account to use the ABOUT YOU codes?
Yes. You need to register an ABOUT YOU account and log in if you want to proceed to check-out and redeem your ABOUT YOU code.
Which ABOUT YOU vouchers can you buy?
We offer a Variable ABOUT YOU gift card, so you can decide the amount you put on it, ranging between 20 CHF and 250 CHF.
When does the ABOUT YOU code expire?
The ABOUT YOU gift card code is valid up to 5 years after purchase.
In what countries do we sell the ABOUT YOU gift card?
We offer the ABOUT YOU variable voucher in the following countries:
- Austria
- Belgium
- Switzerland
- Germany
- Netherlands
Can I use my ABOUT YOU gift card in other countries?
No. The country in which you buy your ABOUT YOU code is also the country where you have to redeem it.
Which items can I buy with my ABOUT YOU credit?
You can purchase any item you like on ABOUT YOU. That means over 200,000 products from over 2,000 brands, from clothing to shoes and accessories, anything really! If you see something you like, just add it to your shopping cart and redeem your ABOUT YOU code at checkout.
Can I combine ABOUT YOU codes and coupons?
Yes. You can use our ABOUT YOU vouchers as a regular payment method. If you have another discount coupon for ABOUT YOU, you can add this as well during check out. There is a distinction between discount- or promo codes and actual gift card codes, so take notice of this when you are completing your purchase.
What happens to my ABOUT YOU voucher if I return my item(s)?
If you have purchased your complete order with the ABOUT YOU gift card, the whole amount will be added back to the gift card once the return is processed.
If the amount of your purchase is higher than the value of your gift card and you’ve used another payment for the remaining amount, that remaining amount will be returned via the same payment method. The amount on your gift card will be added back to your original gift card.
What happens if I don’t spend all my ABOUT YOU credit at once?
The remaining amount on your ABOUT YOU gift card can be spent on future purchases at ABOUT YOU.