Help with Roblox / Robux

Do you need help with Roblox or Robux, or do you want to know the exact difference between the two products? In this article, we will tell you all about it so you know exactly how you can use/activate these products on your smartphone, tablet, Xbox and PC. Did you accidentally buy Robux while needing Roblox credit? In this article we explain how to fix this.

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What is the difference between Roblox and Robux?

  • Roblox: also known as Roblox credit, is the currency with which you can top up your Roblox account. You can use this credit to buy Robux. Click here to redeem a Roblox code.
  • Robux: this is the in-game credit (Robux.jpg) with which you can adjust/add accessories for your avatar. There are many options including hats, hair, shirts, body types, facial items and much more. You can redeem a Robux code via the Xbox One or the Microsoft Store.

Roblox code redeemed but no Robux visible yet?
That's right. As described above, Roblox is the credit used to buy Robux. Therefore, you must first make sure to exchange your Roblox credit for Robux. Read how to redeem this below.

  • Go to the Roblox website.
  • Log in to your Roblox account.
  • Enter your Roblox code via PIN Code.
  • Now open the Robux store.
  • Select the desired Robux credit.
  • For the payment methods, select Redeem Roblox Card (roblox.png).
  • If your Roblox credit is already in your account, you can click directly on Submit Order (so you do not need to enter anything else).

Did you buy Robux while you needed Roblox credit?
You might have accidentally bought a Robux code while you needed Roblox credit. Unfortunately, the purchase cannot be reversed because a Robux code, as also stated on the product page, cannot be refunded or exchanged after it has been delivered by e-mail. However, there is a solution to exchange your Robux code. Read below how to retrieve your credit via an Xbox One. You don't have an Xbox One? Then it is unfortunately not possible to collect your credit.

How to retrieve Robux credit via an Xbox One

  • Turn on the Xbox One.
  • Log in to your Xbox One. If you don't have an Xbox account yet, create it first.
  • Install and open the Roblox application on your Xbox One.
  • Log in with your Roblox account.
  • From this moment on, Roblox will synchronize and your Robux credit will be visible on all platforms where you can play Roblox. NOTE: it can take up to 24 hours for your Robux credit to become visible.
How do you install Roblox on your PC?
  • Click Start (Start.jpg) and open the Microsoft Store.
  • Find the Roblox application and open it.
  • At the right, click install.
  • Log in with the desired account (if you do not have an account yet, you must create it first).
  • As soon as the download is complete you will receive a notification and the Roblox application will be found in Start (Start.jpg).

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