Complaint handling

We are very sorry if you have a complaint! We strongly recommend you to contact us directly, so we can look for a solution together. You can also check out one of the popular topics below for the answer to your question. Click here to contact our Customer Service.

Track your order
Help with codes
Verification of your order
Paid with PayPal or Amazon Pay
Cancel your order
Don't recognise us on your bank statement?

Dispute
If we are not able to work it out together, you can submit your dispute to the Online Dispute Resolution.

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Welcome on Startselect Canada


Note: you are currently visiting Startselect Canada. Our products are specific to each country and might only be valid for the selected country.

You can stay on Startselect Canada, or go to Startselect United States to purchase compatible products. Yes, let me select my region
Select your country and preferred language:
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Your country selection will ensure that we offer the correct products and payment methods. Please ensure that it corresponds to your country and to the account(s) on which you are planning to redeem the product.