Do you want to cancel your purchase for any reason? Then take into account the conditions below. If you cannot meet all the conditions below, it is unfortunately no longer possible to cancel your purchase.
The 14-day withdrawal period has not expired.
The code has not been redeemed.
The publisher of the product allows returns (it is clearly stated on the product page for your purchase whether or not this is allowed).
NOTE: codes purchased in Canada can not be cancelled, because there is no mandatory withdrawal period under Canadian Consumer Protection Law.
If you meet all the conditions to cancel your order, we kindly ask you to request a refund below.
Request a refund
Enter below the email address you used to order and you will immediately receive the instructions to request your refund.
If this email address is known to us, you will receive an email within minutes with the instructions to request your refund. Please also check your spambox.
Your country selection will ensure that we offer the correct products and payment methods. Please ensure that it corresponds to your country and to the account(s) on which you are planning to redeem the product.
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