How long does a manual review take?

During the opening hours of our Customer Service department, we always do our best to send the orders by e-mail within 5 minutes.

Here are the availabilities of our Customer Service department:

Monday to Friday: 09:00 - 22:00

Saturday and Sunday: 10:00 - 20:00 

What happens if you place an order outside of those hours?
In this case, we invite you to be patient: we will only be able to take care of your order the next day.
You an always request a refund if you do not wish to receive your order anymore, this request will also be taken care of the next day.

If you wish to request a refund, you can contact us via e-mail at the address support@startselect.com indicating:
- the order number
- the product bought

Your order was in Manual Review and now you have received a verification email.
You will find more informations through this link about verification procedure.

Visit Startselect Romania!

You are currently visiting Startselect Romania.
We only deliver products you order on this website in Romania.

If you want to order products in United States then please visit https://startselect.com/us-en. Yes, let me select my region
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