How long does a manual review take?

During the opening hours of our Customer Service department, we always do our best to send the orders by e-mail within 5 minutes.

Here are the availabilities of our Customer Service department:

Monday to Friday: 09:00 - 22:00

Saturday and Sunday: 10:00 - 20:00 

What happens if you place an order outside of those hours?
In this case, we invite you to be patient: we will only be able to take care of your order the next day.
You an always request a refund if you do not wish to receive your order anymore, this request will also be taken care of the next day.

If you wish to request a refund, you can contact us via e-mail at the address support@startselect.com indicating:
- the order number
- the product bought

Your order was in Manual Review and now you have received a verification email.
You will find more informations through this link about verification procedure.

Visitar a Startselect Portugal!

Estás a vistar a Startselect Portugal.
Entregamos produtos encomendados somente em/no(a) Portugal.

Se desejas comprar produtos em/no(a) United States por favor visite https://startselect.com/us-en. Sim, deixa-me selecionar minha região
Indica o teu país e o idioma desejado:
  • België
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Deutschland
  • España
  • Estonia
  • France
  • Great Britain
  • Greece
  • Hungary
  • Ireland
  • Italia
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Nederland
  • Norway
  • Österreich
  • Poland
  • Portugal
  • Romania
  • Schweiz
  • Slovakia
  • Slovenia
  • Suomi
  • Sverige
  • English
  • Français
  • Nederlands
  • English
  • English
  • English
  • English
  • English
  • Danish
  • Deutsch
  • English
  • Español
  • English
  • English
  • Français
  • English
  • English
  • English
  • English
  • English
  • Italiano
  • English
  • English
  • English
  • English
  • Français
  • Deutsch
  • English
  • Nederlands
  • English
  • English
  • Norwegian
  • English
  • Deutsch
  • English
  • Polish
  • Português
  • English
  • English
  • Deutsch
  • Français
  • Italiano
  • English
  • English
  • English
  • Suomi
  • Svenska
  • English
  • Svenska
  • English
Escolhe um país para garantir a apresentação dos produtos e métodos de pagamento corretos. Certifica-te de que indicas o país correto e a(s) conta(s) que pretendes usar para resgatar o produto.
Enviar o produto como presente para:
<% modals.sendAsGift.messageCharactersLeft() %> caracteres restantes

Aplicação Startselect

GRÁTIS — na App Store GRÁTIS — no Google Play