Below you can find an overview of the most common error messages and the corresponding solution.
Why do you see this message?
The code has been entered incorrectly, and/or the website might be under maintenance.
How to solve it?
Copy and paste the Blizzard code that we delivered to exclude typos and try to redeem it once more.
Blizzard codes can be checked and redeemed at: https://eu.battle.net/account/management/claim-code.html. If the problem persists, please contact the Blizzard Support.
* A gift card code can only be used once. Please make sure that you have redeemed your code on the right account.
* Blizzard gift card are currency-locked: you will not be able to use a card with Euro balance in a country that does not have the same currency.
Do you still experience issues with your Blizzard gift card? Please contact the Blizzard Support, as they are more able to identify where the issue can come from.
You can also contact us via our Support for any question.
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