Payments

Questions regarding your payment? Find the answer here.

Articles
Cancel payment As long as the order has not been sent by e-mail, you can always submit a request to cancel your payment.  You can do this via support@startselect.com...
PayPal Limit For safety reasons, for new customers who pay using PayPal, we reserve the right to use a weekly limit for your PayPal account. This limit is between...
Failed payment If you experience problems with a payment on our website, we advise you to use another web browser or different payment method or to try again later....
Paid with PayPal but you have not received the order? When you pay with PayPal, we always send the order to the e-mail address that is linked to the PayPal account. We do this for security reasons. Make s...
Payment methods There are many different payment methods available. The delivery time depends on which payment method you have chosen. Below you will find an overview...
PayPal Payment Review Sometimes, PayPal investigates certain payments.  When PayPal thinks that a transaction is high risk or fraudulent, they reserve the payment on a temp...
Failed PayPal payment There may be several reasons why a PayPal payment fails.  Below you can find an overview of some of the reasons why a payment cannot be completed: Th...
Transaction fees At Startselect, we do not like transaction fees. That is why you never pay transaction fees for payment options such as iDeal, Credit Card, Bank Trans...
PayPal instant payments PayPal instant payments is a new payment functionality which you can use at Startselect to pay in a faster and more efficient way, we call this the “O...

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