As long as the order has not been sent by e-mail, you can always submit a request to cancel your payment.
You can do this by contacting us via suppor...
For safety reasons, we reserve the right to use a weekly limit for the PayPal account of new customers paying with this payment method.
This limit is...
If you experience problems with a payment on our website, we advise you to
clear the cookies of your browser
use another web browser
use a different...
Paid with PayPal but you have not received the order?
When you pay with PayPal, for security reasons we always send the order to the e-mail address that is linked to the PayPal account.
Make sure to chec...
There are many different payment methods available on our website. The delivery time depends on which payment method you have chosen.You will find bel...
PayPal Payment Review
As a security measure, PayPal sometimes investigates certain payments.When a transaction is believed to be at risk or fraudulent, PayPal temporarily p...
Failed PayPal payment
There may be several reasons why a PayPal payment fails.
You will find below an overview of some of the reasons why a payment cannot be completed:
At Startselect, we do not like transaction fees, that is why you never pay transaction fees for payment options such as iDeal, Credit Card, Bank Trans...
PayPal instant payments
PayPal instant payments is a new payment functionality which you can use at Startselect to pay in a faster and more efficient way, we call this the “O...
How long does a refund take?
Your order has been refunded, when will you receive the refund?
Up to 3 business days
Up to 2 b...
NEW: Rapid Transfer
Startselect now supports Rapid Transfer.
You can now order iTunes, Google Play, PlayStation, Xbox, Nintendo and all other gift cards on Startselect us...