Every day at 19:00 (Dutch time), Steam launches the game releases for that day. We usually send the code at 0:00 on the official release date, so it is possible that you have received a code that does not work on Steam yet. Try to redeem it again after 19:00 on the release date. If the code still fails to work, please contact our customer service department via our website or by e-mail at email@example.com.
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